March 24, 2012
Invest time, energy, emotion and money. Lead with vision, mission, passion, character, story and aspiration. Grow through mentorship, perseverance, challenge, conflict, risk and purpose.
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December 1, 2011
Starbucks was offering bananas, water, instant coffee and promotional offers, just in case I needed more. I didn’t buy anything, but the truth is that many people do. It’s an up-sell strategy that very few small business owners have mastered. And, I think they could take a lesson from Starbucks.
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